Project Overview
The Phoenix Public Library website is a vital resource for the residents of Phoenix, Arizona, providing access to various services, including library catalog search, event schedules, and digital content. However, the current website has usability issues that may hinder users from accessing the information and services they need. This project is a class-assigned UX case study, it is aim to improve the usability of the website.
My Contributions
Me and my three other members spent 3 months (semester) researching, testing and prototyping this website. We use methods: heuristic evaluation, user interviews, card sorting, and usability testing.